Deactivating Users

Available to Organization Admin.

To deactivate a User:

1. Go to Users page.

2. Click the User that you wish to deactivate.

3. Click [Deactivate] button.

Preview

4. In the confirmation dialog, click [Deactivate] button.

What will happen when a User gets deactivated

When a User is deactivated, Leap will keep the historical data of User’s involvement in previous Projects and Tasks. If the User is still assigned to in-progress Projects and Tasks, the following will occur:

Items	Results
Projects where User was Project Owner	User will be marked as Deactivated. Organization Admin who deactivated the User will be assigned as Project Owner.
Projects where User was Collaborator	User will be marked as Deactivated.
Completed Tasks	The Tasks stay as completed. The Tasks still show the name of the deactivated User.
In-progress Tasks	The Tasks will be marked as completed. The related Projects will be paused.
Upcoming Tasks	The Task will be deleted. The related Projects will be paused.

Deactivating a User will still keep other related data stays intact (e.g. Project Log data).
Deactivated Users do not take up an Organization’s user license.
To completely delete a User from your Organization, please send an email to support@documill.com.

To reactivate users, please refer to: Reactivating Users