Format text coming from Salesforce (Legacy)
The content coming from Salesforce will have the same format with its placeholder in the template. You can style the placeholder (known as span) like how you style other texts.
You can use the editing toolbar to edit the text, change the paragraph formats or create lists. The editing options including bold, italic, underline, strike-through texts. The paragraph formats include normal texts and several heading levels.
Using the editing toolbar
Click the placeholder, select all the text in the blue area.
Edit the selected text with the editor.
The paragraph formats and lists will have the default styles.
To customize the default styles, see How to customize the default styles