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How to Configure Signing Settings

By configuring these settings, users can tailor the e-signing process to their specific requirements, ensuring a smooth and efficient experience for all parties involved.

  1. Customize signing process

  2. Customize email at various stage of signing process

  3. Requesting additional information from signers

Customize Signing Flow Settings

Can forward signing rights

Allows the signer to forward their signing rights to another person. If off, the destined person will have to sign the shared document.

Require scribble

Allows the signer to scribble (draw) their signature besides typing or uploading a signature image.

End URL

The URL to which the signer is redirected to after exiting the share process. For example, after viewing the document or signing. If not entered, the user will be directed to Documill website.

Valid days

The number of days the document remains valid. By default, the document is expired after 30 days after sharing.

Owner

To define the owner of the sign request. This person will later receive notifications through email if the document has been rejected or signed. If not defined, the current user will be the owner of the sign request.

Responsive view

When responsive view is enabled, the recipient of the shared document will view the shared document in the HTML format instead of PDF. Responsive view is ideal when sharing the document to mobile users as it offers more robust compatibility. Enabling responsive view also grants access to the Allow Input setting.

Allow Input

When Allow Input is enabled, the recipients of the shared documents are able to input or edit the document if any are present. This is ideal for data collection from the recipient. The collected data can also be saved back to Salesforce.

Customize Email Contents and Subjects

Custom email notifications enable organizations to maintain brand consistency with logos, colors, and fonts, communicate in their preferred language, and offer editable sections for personalized messaging. This customization enhances engagement, reduces errors, and automates communication, minimizing manual follow-ups. These features make Documill Dynamo's email notifications versatile and adaptable across different industries and workflows.

Custom email

When it is used

Sign request

To notify recipients that a document is ready for their signature, providing a direct link to review and sign.

Reminder

To gently remind recipients to sign the document, ensuring the process stays on track.

Completed

To inform all parties that the document has been successfully signed and the process is complete.

Rejected

To notify document owners that the document has been rejected, with details on the next steps or required actions

How to create email notification templates

In the Template Builder, click on New in Email section to create new Email Templates

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Once inside the email template editor, you can start customizing the email content. Input your own content with dynamic data, images, paragraphs, etc. same as creating Document templates. Since Email Templates also based on HTML, you can switch to HTML mode for more advanced customization.

For email with link to the document, you need to add a link as follow:

  1. On a paragraph, click Link on editor tool bar to add a hyperlink. Input in Display Text to create a placeholder text > hit OK

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  1. Configure the link using Element tab. Input the following values.

  • Link: dynDocumentLink

  • Content: dynDocumentName

  • Id: dynDocLink

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  1. Define the signer in the template.
    Receiver variable:dynReceiverFullName

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Configure Sign Request Email

Defines the template and subject for the email sent to request a signature. This email is used when the document is shared to the signer to request siging.

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  • Template: Define the email content for sign request email. Any created custom emails will appear on the list for selecting. For example, the default Email is selected here. If 'None' is chosen, the sign request email will be taken from the backend and used.

  • Subject: Define the subject for the sign request email. Expression language can be used to add dynamic data to the subjects. Example:

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Configure Reminder Email

Defines the template and subject for the reminder email sent to the signer. This email will be sent when the owner of the document or the one who initially shared clicks on ‘Send reminder' button on Document view.

  • Template: Define the email content for the reminder email. Any created custom emails will appear on the list for selecting. If 'None' is chosen, the default reminder email will be taken from the backend and used.

  • Subject: Define the subject for the sign request email. Expression language can be used to add dynamic data to the subjects. Example:

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Configure Completed Email

Defines the template and subject for the email sent when the signing process is completed. This email will be sent both to the owner or the one who initially shared the document and the signer (to all signers) an email notification that the document has been signed. Also, the signed document is attached for download.

  • Template: Define the email content for the completed email. Any created custom emails will appear on the list for selecting. If 'None' is chosen, the default reminder email will be taken from the backend and used.

  • Subject: Define the subject for the completed email. Expression language can be used to add dynamic data to the subjects. Example:

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Configure Rejected Email

Defines the template and subject for the email sent when the signing request is rejected.

  • Template: Define the email content for the rejected email. Any created custom emails will appear on the list for selecting. If 'None' is chosen, the default reminder email will be taken from the backend and used.

  • Subject: Define the subject for the rejected email. Expression language can be used to add dynamic data to the subjects.

Additional Questions

List of additional questions presented to the signer after they complete the signing.

  • Enabled: To enable or disable the additional questions feature.

  • Introduction: An introductory text or message displayed before the questions.

  • Questions: More questions can be added when click on ‘Add Question’

    • Label: content of the question to be presented to the signer.

    • Default value EL

    • Type: define type of the answer input field. For example, if ‘number’ is chosen, the user cannot type any alphabet characters.

    • Required: define if answer is required for this question or not

    • Max length: define max length of the answer.

    • Field: Salesforce field to record the answer when it is submitted.

For example,

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