Troubleshoot

Find the answers to the most commonly asked questions and issues. This section provides step by step instructions for quickly solving the most common issues users might might encounter.

In this section, the following guides can be found:

"Insufficient Privileges" error

Documill Dynamo shows a blank screen in Salesforce

The Template List shows a wrong Salesforce organization's templates

OAuth authorization failed

The Documill Dynamo button does not appear in Lightning

Error: ELResolver cannot handle a null base Object

Editable span showed as input field in PDF

Salesforce refused to connect/'X-Frame Options' - deny problem

Chrome 80 Cookies Update Effect Dynamo Buttons

How to check which Documill Dynamo version your org is using

How to Test your Templates for Compatibility with New Server Upgrade

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